This Manual is published under section 51 of the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), read with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). It sets out what records De Klerk Turner Incorporated holds and how to request access to them.
1. About PAIA and POPIA
PAIA gives effect to the constitutional right of access to information. It allows any person to request access to records held by a private or public body where those records are needed to exercise or protect a right.
POPIA governs the lawful processing of personal information. It includes rights of access, correction and deletion of personal information held about you.
A free guide on how to use PAIA is published by the Information Regulator and is available at inforegulator.org.za or from our Information Officer on request.
2. Particulars of the firm
| Name | De Klerk Turner Incorporated |
| Type | Personal liability company incorporated under the Companies Act, 71 of 2008 |
| Registration number | 2024/781438/21 |
| Physical address | Suite 4, 12th Floor, 35 Lower Long Street, Cape Town, 8001 |
| Postal address | As above |
| Telephone | +27 21 330 5757 |
| info@dkt-inc.co.za |
3. Information Officer and Deputy
The firm has designated an Information Officer and a Deputy Information Officer as required by POPIA and PAIA.
- Information Officer: Tygue Turner (Director)
- Deputy Information Officer: Jason Myles De Klerk (Director)
- Contact: info@dkt-inc.co.za (mark for the attention of the Information Officer) or +27 21 330 5757.
4. Records held in terms of other legislation
The firm holds records in compliance with the legislation listed below, among others. The list is illustrative rather than exhaustive.
- Companies Act, 71 of 2008
- Legal Practice Act, 28 of 2014, and the Rules made thereunder
- Financial Intelligence Centre Act, 38 of 2001 (“FICA”)
- Income Tax Act, 58 of 1962 and Tax Administration Act, 28 of 2011
- Value-Added Tax Act, 89 of 1991
- Basic Conditions of Employment Act, 75 of 1997
- Labour Relations Act, 66 of 1995
- Employment Equity Act, 55 of 1998
- Unemployment Insurance Act, 63 of 2001 and the Unemployment Insurance Contributions Act, 4 of 2002
- Skills Development Levies Act, 9 of 1999
- Occupational Health and Safety Act, 85 of 1993
- Compensation for Occupational Injuries and Diseases Act, 130 of 1993
- Protection of Personal Information Act, 4 of 2013 (“POPIA”)
- Promotion of Access to Information Act, 2 of 2000 (“PAIA”)
5. Categories of records held
The firm holds the following categories of records, in physical and electronic form:
5.1 Client matter records
- Mandate letters and engagement terms
- Correspondence (letters, email, instant messages) with clients, opposing parties and third parties
- Pleadings, notices, contracts, agreements and other matter-specific documents
- Counsel's opinions, expert reports and memoranda
- Notarial protocols and original notarial deeds
- Wills, codicils and estate-administration files
- Trust deeds, minute books and trustee resolutions
- FICA verification records (identity, address, source of funds)
5.2 Firm records
- Constitutional documents (Memorandum of Incorporation, share register, director registers)
- Financial records (general ledger, trust account records, audited financial statements, tax records)
- Insurance records (professional indemnity, fidelity, general business)
- Risk Management and Compliance Programme (RMCP) under FICA
- Personnel records (employment contracts, leave, payroll, training)
- Supplier and service-provider contracts
- IT, security and access-control logs
6. Records automatically available without a formal request
The following information is published or available on request without invoking PAIA:
- The firm's brochures, marketing material and content published on this website.
- This PAIA Manual (PDF).
- Our Privacy Policy, Cookie Policy, Disclaimer, and Legal Notices.
7. How to request access to a record
A requester who wishes to access a record held by the firm must:
- Complete the Form 2 prescribed under PAIA (available from the Information Regulator or from our Information Officer on request).
- Submit the completed form by email to info@dkt-inc.co.za (marked for the attention of the Information Officer) or by post to the address in section 2.
- Identify the record requested with sufficient particularity for it to be located.
- Identify the right that the requester wishes to exercise or protect, and explain why the record is required for that purpose (where the requester is not the data subject).
- Pay the prescribed request fee (where applicable) and the prescribed access fee in respect of the time required to prepare the response, in accordance with the Regulations published under PAIA.
A request relating to the requester's own personal information should be made on Form 2; no request fee is payable for a request by a data subject for their own personal information, but access fees may apply.
8. Fees
The fees payable for access to records are set out in the Regulations under PAIA, as amended from time to time. Where fees are payable, we will provide the requester with a written estimate before processing the request, and the requester will have an opportunity to narrow the request in order to reduce the fee.
9. Grounds for refusal
Access may be refused on grounds set out in PAIA, including the protection of:
- the privacy of a third party who is a natural person;
- commercial information of a third party;
- confidential information of a third party;
- the safety of individuals and the protection of property;
- records privileged from production in legal proceedings;
- commercial information of the firm;
- research information of the firm or a third party.
If a request is refused, the requester will be informed of the reasons for refusal and, where applicable, of the right to lodge a complaint with the Information Regulator or to apply to court for relief.
10. Remedies
If you are dissatisfied with a decision on a PAIA request, you may lodge a complaint with the Information Regulator or apply to a court for relief.
The Information Regulator's contact details are:
- Website: inforegulator.org.za
- Email (PAIA complaints): PAIAComplaints@inforegulator.org.za
- Email (general enquiries): enquiries@inforegulator.org.za
- Post: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
11. Updates
This Manual is reviewed and updated periodically. The current version is available for download here (PDF) and in printed form from the Information Officer at no charge.
Last updated: 15 May 2026.